The Counseling Center at CELA coaching policies provide important information about our coaching practice. If you decide you would like to work with us, you will be provided with a copy of our policies to sign. Our policies can also be downloaded and/or printed from the website at any time.

The Coaching Practice:
Coaching is a relationship between the Coach and the Client that facilitates the Client’s process of personal, professional, and/or spiritual growth and development.

Coaching is not therapy, counseling, advice giving, mental health care, or a mental health or medical intervention. Coaching is for individuals who are emotionally and psychologically well and who want to make changes and move forward in their lives.

By entering into this relationship, the Coach and the Client acknowledge that the Client wants to make significant progress and/or changes in their life and that progress and change happen at rates that are unique to each individual.

Throughout the coaching relationship, the Coach will engage in direct and personal conversations with the Client which may include asking explicit questions and making requests. The purpose of these interactions is to remind the Client of their own intentions in their stated goals and the process of coaching in order to support through coaching the client’s work towards realizing these goals.

Coaching services may include setting priorities, establishing goals, identifying resources, brainstorming, creating action plans, asking clarifying questions, and providing models, examples, and in-the-moment skills training.

Coaching is a confidential relationship. The Coach agrees to keep information strictly confidential except in those situations where such confidentiality would violate the law.

The Coaching Process:
Coaching sessions are help by telephone, video, messaging, and/or in combinations. Coaches and Clients are partners in the coaching process. Each Client has the right to agree or disagree with their Coach’s recommendations.

As per the International Coach Federation, professional coaching is an ongoing relationship that helps people produce extraordinary results in their lives, careers, businesses, or organizations. Through the process of coaching, clients deepen their learning, improve their performance, and enhance their quality of life.

In each meeting the client chooses the focus of conversation while the coach listens and contributes observations and questions. This interaction creates clarity and moves the client into action. Coaching concentrates on where clients are now and what they are willing to do to get where they want to be in the future. Coaches recognize that results are a matter of the client’s intentions, choices, and actions supported by the coach’s efforts and application of the coaching process.

Scheduling & Cancellations:
Coaching sessions are scheduled in advance and according to Coach and Client mutual availability. We ask Client’s for a minimum of 24-hour advance notice whenever possible if a session must be cancelled and/or rescheduled.

In case of an emergency, CALL 911 IMMEDIATELY. Tell the responder your name, where you are, and the nature of your emergency. CREARTH does not provide emergency services.

Termination of Coaching & Refund Policy:
The length of each Client’s coaching depend on the specifics of each person’s goals and their individual progress. Either the Coach or the Client may discontinue coaching at any time, however refunds on packages will not be given.

The Counseling Center at CELA’s coaching supports and services are typically not covered by insurance. The Counseling Center at CELA does not bill insurance companies at this time. Payment is due at time of coaching or according to an individualized payment plan. Amounts are U.S. dollars (USD). Payments are made online using The Counseling Center at CELA website and through PayPal.

There is a 3-week and 3-session minimum time commitment for new clients. The Counseling Center at CELA offers the following coaching rates and packages:

  • Quickie: $300
  • Starter: $450
  • Basic: $575
  • Prime: $1,600
  • By the Hour: $120/hour
  • Individualized Option

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